Monday, November 26, 2012

How to receive a message in communication skills- Part 1

Previous related posts:
Communication between people is simply a person who talks, and other who listen, in this topic we will talk about receiving a message from the speaker, When you receive a message you should be aware of the following:


  • Listening.
  • Giving full attention to the speaker.
  • Focus on the speaker nonverbal language.
  • Being attention to feelings and words.
  • Reflective listing skills. (Will be in Part 2)
  • Other tools to receive a message. (Will be in Part 2)
Listening:
 Believe it or not, listening requires more skills than hearing, because it requires  a desire of understanding another human, the way you listen will effect on the way the words will get out of the speakers mouth. it requires a high level of concentration, because it makes you see the world through the speaker's eye.

So listening... 
  • Has a psychological communication with the speaker
  • Requires high energy and concentration.
  • Includes desire to see the world with speaker's eye.
  • Need evaluation and judgment.
Now we will mention keys for having great listening skills:

-Verbal: being attention to the speakers words and
feeling that are being expressed by the speaker.

-Nonverbal: which is giving full physical attention to the speaker, clearly watching the nonverbal language of the speaker.

Physical attention to the speaker:
To send a good physical attention to the speaker, you should do the following:
-Facing the speaker face to face.
-Your hand and legs should not be crossed.
-Keep an acceptable distance between you and speaker.
-Leaning in a genteel way to the speaker.

 Being attention and aware to the speaker nonverbal language:
Be always attention to the speaker body language and impressions, the way hands are moving, the way eyes are speaking, the words that are said in hard way.

Part 2

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