In the 2nd part of How to receive a message in communication skills we will talk about th e last two points within our subject which are...
- Reflective listing skills.
- Other tools to receive a message.
Reflective listening skills:
When ever you receive a message from the speaker, you should show the speaker that you got the point and you understood what does the speaker mean by what he just said.
-Paraphrasing: This is a concise statement of the content of the speaker's message. A paraphrase should be brief, and focus on the facts or ideas of the message rather than just the feeling. The paraphrase should be in the listener's own words he just said rather than "parroting back", using the speaker's words.
" You believe and agree that Bob will fit on the job and he will be satisfied".
" You think my kind need evaluation, so he can do better in his exams".
-Reflecting feelings: The listener should